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Bucks County Divorce Attorneys > Blog > Personal Injury > Prepare Before Talking To Insurance Claims Adjusters

Prepare Before Talking To Insurance Claims Adjusters


Accidents can lead to insurance claims. The process can be stressful, particularly when individuals are not familiar with the process. After all, an insurance claims adjuster could request a range of documentation and may use terms you are unfamiliar with, they may even try to convince you to accept blame for the event when, in reality, another behaved recklessly.

In order to have a productive conversation with a claims adjuster, prepare before you talk to a representative from an insurance company. You can discuss how to do this with a Bucks County personal injury attorney. It may even be in your best interest to have the car accident lawyer speak to the insurance company for you, pushing back on any low-ball offers.

Provide Factual Information

When you provide a claims adjuster with information, it is important you provide clear information and stick to the facts. You may begin to get frustrated, particularly if they are asking for multiple items and asking for them quickly, but do not allow yourself to lose your temper. Remain calm and only convey facts.

For example, if your car was damaged, you could also visit a licensed, professional mechanic to get an estimate of how much it would cost to repair your vehicle. This, along with receipts from medical care, provide tangible documentation of what level of financial compensation would be needed in order for a settlement to be appropriate.

You Do Not Have to Accept an Initial Low Offer

When you have documentation to prove you need a certain settlement amount, do not agree to a lower amount. An insurance adjuster may request additional information if you are standing your ground. If they do, provide it without delay. The goal is to be clear and to keep the process moving. It is in the best interests of the company to start with a low offer, in the event you will accept it and save the company money.

If a counteroffer follows and the financial figure is in a range that you find acceptable, it may be time to accept. But, if you have questions about the settlement level or if the insurance claims adjuster is never making an offer that seems high enough, talk to a Bucks County personal injury attorney about next steps.

Following a Pennsylvania or New Jersey accident that results in property damage and personal injury, you need a fair settlement to move forward. Simply telling an insurance adjuster you are hiring a legal professional could lead to them increasing their offer.

Is it time for you to talk to an insurance claims adjuster and you aren’t sure what to say? Talk to a lawyer. You may have a right to financial compensation if the accident was caused by another’s negligence. Contact a member of the legal team at Kardos, Rickles & Hand. Our attorneys know how to secure the maximum settlement amount possible. Accidents happen every day. When they happen to you, it is essential you have a lawyer fighting for your rights. Reach out today, call 215-968-6602.

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